It is really good customer service It is really good customer service. The two associates I worked with Jennifer and Edith were very helpful. They explained what I needed to do and what would required of me in the future. They went the extra mile and helped with an issue at the very end. I would recommend them to my friends and family and if needed would use their services again.

Money well spent. I would do it again. I can't say enough great things about my experience with Eldercare Resource Planning. Our assigned Advisor was absolutely wonderful. She walked us through everything. She was patient and assuring to us. Her explanations were spot on as it took us a little time to understand how this complicated application and timeline worked. We could not have done this on our own. I want to thank them from the bottom of my heart. This was an absolutely positive experience.

I highly recommend working with… I highly recommend working with Eldercare Resource Planning when you need support to file for state or federal care of your loved one. They are professional, organized and very responsive. I could always rely upon my team to answer questions. They were patient with both me and the agencies they worked with, whom were very backlogged. Eldercare Resource planning navigated the process and brought the approval as we had hoped for. It was a relief for me as the process was confusing, filled with so much paperwork and emotional. I had faith from our first intake call that they would succeed with an approval.

Money well spent Eldercare Resource Planning were able to get both of my parents quickly transitioned from private pay to Medicaid pending when their Medicare coverage ran out at their skilled nursing facility. They stayed on their case for for five months, working with the local county social worker to get them fully qualified under Medi-Cal with the correct share of cost. They were even able to get their Medi-Cal coverage back dated to the first day of loss of Medicare coverage, which was a huge financial relief, saving my family more than double the cost of ECR's fees just for that one decision alone. Initially I was skeptical of their flat-fee and promise to not stop working until my parents were fully covered, but that's exactly what they did. There were no surprise charges and they stayed fully engaged, quickly responding to emails and phone calls, and making themselves available for phone consultation whenever I needed it. I can't recommend them enough. Save yourself the trouble of trying to do this on your own. These guys are the pros and their fee is totally worth it.

They are knowledgeable and dedicated When I contacted this company, I was frustrated and hopeless. I was trying to get some help under "Spousal Impoverishment Protection" for taking care of my husband who has Alzheimer. I applied through Covered California and the case was submitted to the County but it was denied twice. This company fought for me and proved my eligibility. I have recommended them to the daycare that my husband attends in case someone else needs help.