DEBBIE PEREZ
GBThe best Customer Service online. I completed my application online, which was so easy. The only problem that I had was verifying my account information online and uploading the documents that I signed. After numerous attempts to verify my account information and to upload my documents, I decided to call customer service to see if they could help me. I was so glad that I took the time to call. After explaining the problems that I was having, the Customer Service Representative asked if it would be okay with to contact my bank to verify my account information. She explained that she would call the bank and that I would be on the phone the whole time. The Customer Service Representative was very friendly with the bank employee and explained to her what information she was needing to verify my account. After the bank employee gave her the information she needed, the Customer Service Representative asked if I had any questions for the bank employee. After the Customer Service Representative hung up from talking to the bank employee, she explained to me that she would send the documents to my email so that I could sign them and send them back immediately so my funds would be deposited into my account the next morning. The Customer Service Representative was not only friendly, but I could tell that she liked her job and she did not mind helping me out. She made my day feel so much brighter just by being so friendly, upbeat and willingness to help me complete the process.
Mallore Fisher
GBI was in a bind and cashlink was there… I was in a bind and cashlink was there for me , I don’t have good credit but cash link was there for me , when I needed a hand up not a hand out cashlink was there for me !!!
Shelby Kralovetz
GBAmazing customer service! The online processed confused me a bit so I called and within 2 minutes I was on the phone with the lovely Mary who assisted me with kindness, patience and compassion. This is a hardship moment for me so to have someone walk me through everything with funds in my account in an hour, I couldn’t be more grateful.
Jazz
GBThe experience was quick and easy The experience was quick and easy. I got an answer within minutes. Everything was sent via email and written out to my understanding.
JAMES MURPHY
GBGreat friendly service very he Great person to work with she was very friendly and took the time to wish me a happy birthday