George
GBCustomer service I recently completed the second stage of my challenge, but I failed to fill out information on contract. I received a message back from Kelvin explaining how to correct the situation. I also had some follow up questions and Kelvin was quick to respond. It's nice to know someone is there to help guide you through the process
Micah Crawford
GBTop Tier is really growing on me as a… Top Tier is really growing on me as a trader based in the USA. Great customer service and big shout out to Olabanke for answering my questions. They really put my mind at ease about the next steps. Now i can relax and prepared for my funded account.
Stefan
GBSCAMMED SCAMMED! Trade locker app has major server issues. I had a few instances where out of nowhere TradeLocker (app like MT4) stops working, while my trades are still running. Accounts got breached multiple times because of this. Customer service team is incompetent and do not follow the same guidelines. Multiple team member told a different reason/story each time I would reach out. Long story short- DO NOT TRUST THEM! I can almost guarantee you will encounter this as well.
jaquan mcknight
GBOnly reason I haven’t given 5 stars yet… Only reason I haven’t given 5 stars yet is because I had to pass tier 1 and 2, 100k acct(which is no problem, part of the process) then got told I was gambling so I had to redo tier 1 and now I’ve passed that. So if I get my funded acct they’ll have 5 stars from me. Other then that I love the TradeLocker platform and I appreciate all TopTier is doing, especially being one of the only prop firms that allow US traders. All I can say is please keep improving and have our best interest in mind. Don’t get greedy trying to take money from us, theirs plenty of food on the table for everyone to get some.
Jin Kang
GBLooking great so far Just passed phase 2, and I came across some trouble concerning my KYC verification process. It became a bit cumbersome, but Olabanke was an absolute pleasure and assisted me in the process. Eventually, the verification process completed. Amazing job to TT and Olabanke from the customer support team. I will be providing an update concerning my funded account. So far, all is looking amazing, and the firm deserves its recognition as this very stage. I am looking forward to partnering with TT!