Betsy Ross
GBI made an agreement to pay off loan I made an agreement to pay off loan , which I did. But got a charge for $449 which wasn’t authorized. I have been calling for over a week, sent the screen shot of my withdrawal from the bank and keep getting excuses. Very crappy customer service. My bank is considering this as fraud. I just want my unauthorized payment returned or my Bank will report this as fraud. Very disappointed. KOK should take care of customers. Not give them the runaround. Going to report this company as unworthy.
customer
GBRachel was kind Rachel was kind, patient and authentic. She made me feel like she values the customers and company she represents!
Charmaine Slater
GBConvenience of getting a loan Convenience of getting a loan. Customer service was great 👍 Thank you!
customer
GBNever received funds. Never received funds.. after 6 days I told them cancel it! What’s the point of waiting days if your need is emergent???
Gloria Poole
GBApplying online was simple and easy Applying online was simple and easy. I received a text and email letting me know if I was approved or not and if they needed anymore information.