Almost cost me $20/mo more Negotiator was constantly talking to me, which kind of counteracted the whole idea of someone handling negotiations for me, and it just over complicated what could have been me talking directly to a Verizon representative. The negotiator switched me to a plan without hotspots to save $10, but my old plan had hotspots and in order to have hotspots again on the new plan, I would have to pay $10 per line on 3 different lines. Definitely not a savings to me. Then they spent over an hour telling me we couldn’t switch it back to my old plan before finally switching it back. Super stressful, frustrating waste of time that almost ended up costing me money instead of saving it.

Ronica was very thorough and steadfast… Ronica was very thorough and steadfast in assisting me. There was never a time when I was in the dark or unsure of what was happening because I was always informed and included along the way. Ronica provided the best service and I appreciate it so much.

I tried to use a similar service with... I tried to use a similar service with Rocket Money and they just provided me the steps to cancel my subscription. When Trim popped up on my account I decided to give it a try. I am beyond happy with this service. Everyone knows how hard it is to get out of gym membership subscriptions and Trim was able to do it for me. I didn't have to do a thing but provide some info. Thank you, Trim.

Make sure to ask the cost when negotiation is done my issue is that when having my Verizon bill negotiated it wasn’t made clear what the cost of the service would be or when the charge would post. I was not expecting a charge, which may have been my mistake, but had the Trim rep recapped what he did and also the cost I at least would’ve known I would be charged. I also could have asked when the charge would post which would have been useful info.

Able to cancel the uncancellable I've been trying to cancel a VOIP service (Nextiva) for over 6 months. They would only cancel over the phone, and Nextiva would intentionally drop calls, hang up or there would be no audio on the line. I contacted the BBB twice to report them with no success. I Tried Trim by OneMain. We were able to cancel the service after just a few days.