customer
GBSimple and easy process Simple and easy process. Funds available the next business day as promised. Great Customer Service. It's an expensive loan and they are transparent about it being an expensive loan and encourage you to pay it off as quickly as possible to save yourself some interest/finance charges. Looking forward to paying it off ASAP and will certainly use them again if need be.
Stephon Cole
GBi only gave them a 5 stars so this… i only gave them a 5 stars so this would be seen and not brushed asside from fske reviews. I have also like other people been a victim to this companies predatory business practices, i took out a loan for about 300 dollars as I was desperate and ended up paying about 3000 dollars back. this just does not sit right with me, I have already contacted my lawyer about this matter. I urge anyone in a desperate financial situation, do not go this route as you will end up paying much more than you actually need.
customer
GBGina was very helpful Gina was very helpful. Since I'm a repeat customer we were able to accomplish everything within the chat feature making this an extremely simple process today... Gina was careful to explain everything to me and be sure I fully understood and she handled my questions promptly & professionally. I, E-signed my documents and was confirmed that funds were scheduled for deposit tomorrow by the end of the business day. I highly recommend River Valley for anyone needing this sort of help. And will surely be a return customer after this loan is repaid, if I have this type of need again.
Tawni Lovejoy
GBDaniel was exceptional Daniel was exceptional. He took extra time and care to efficiently expedite a plan of action according to my needs. He exhibited professionalism, competence and was polite. Each time i’ve called river valley loans the customer care has been top tier. Thank you so much Daniel.
D Shavers
GBSuperb customer service The associate that handled my call (Ignacio) was professional, friendly, patient and answered all my questions. The call took probably 3x as long as necessary because I didn't have all my banking information ready to complete the process. The associate was friendly throughout the entire call