Customer Service First I had been let down twice by unnecessary red tape and people who couldn't keep their word before finding Dale at Loan Star Financing. He did what he said he would do the first time and his staff always made time to answer my questions and keep me updated on the steps, process and timeline. I would highly recommend them to any of my friends and family and I will definitely go back to him for any of my future loan needs.

Leslie provided fabulous customer service and made the process as easy as possible! Overall we had a great experience with purchasing our home. Leslie was easy to work with, always returned calls/emails promptly and made the process as seamless as possible. The only issue we had was the closing date had to be pushed back several times due to pushback from the broker.

It could have been great. Russell Stout was excellent and worked really hard to help us through the loan process. He was informative and was knowledgable about our situation. Kimberly Cress was vague, wouldn't answer questions and once was willing to let our loan fall through instead of asking a few simple questions and being willing to fight for us. We were very satisfied with Russell and disappointed in Kimberly.

Fantastic Service I have done several loans with Lone Star over the years. They have always been upfront on required documents, fees, interest rates, and closing dates. Their communication was fantastic and their process easy. I hope I never buy another house, but if my wife makes me, I wouldn't use anybody else!!!!

Refinancing Dale and his team at Lonestar Financing are amazing! This is the 2nd time I have used Dale to refi a home and in both instances everything went smoothly without a hitch. On this last refi, Dale went out of his way to help me and he is a wealth of knowledge when it comes to refinancing and purchasing a home and will walk you through every step of the way. In addition, he and the Lone Star Financing team were always available to answer my many, many questions. I can't say enough about this company. Try them out, you will not be disappointed.