Reverse Mortgages and Michelle Huff are at the top of customer service!! We worked with Michelle Huff to gain a mortgage on our house. We found Michelle to be very helpful with the process. When it came to needed documentation she was very knowledgeable and timely with explanation providing clarity to the" why and what for'. Michelle was on" top of it".She had an out of town getaway with friends during the process during which she took the time to stay in touch and assure us of the progress...she went the extra mile to provide this borrower with contact while out of the office. We would recommend Michelle Huff and Reverse Mortgages,Inc to anyone, including the best of our friends!

Frustrating This is a Government program and understandably it was frustrating as it was unnecessarily confusing and no common sense was used in underwriting. Too many duplicate questions. How many times or ways do you have to explain your situation? I needed this loan but felt like you thought I had nothing else to do but answer the same questions over and over again and time was of the essence with my situation. I was beginning to feel as though if you stalled long enough I would give up and not complete the process. Wasn't this program designed to help people in need? My processor was kind and understanding but had to adhere to all the useless regulations imposed. I worked in loan origination for 40 years and my initial feelings about an application would tell me if it was feasible or not and what red flags were to be address in advance, not left to last minute delays. You learn to circumvent delays and avoid last minute disappointments.

I worked Katy Via and this young lady … I worked Katy Via and this young lady knows what she doing This Reverse mortgage was a very difficult situation and took a little extra time to set up, with Katy indebt experience she was able to set up the right program. I'm very thankful for all Katy help.

Michelle is Awesome! Our loan officer, Michelle Huff, could not have been more helpful and solicitous to us during this process. We recommend Michelle to anyone looking to refinance or redo their loan profile. She always went the extra mile to reassure us with honesty and forthrightness. We (my husband and I) feel like we have made a lifelong friend. Thank you Michelle and Reverse Mortgage for helping make our dreams come true.

Great experience I found working with Reverse Motgages.com, Inc was very easy. Their staff was very knowledgeable and always available to answer my questions. A lot of paperwork involved but handled well. I especially want to thank Abigail Ladlie, Senior Loan Officer for walking me thru the process and closing my loan.