Kevin
GBExcellent service Excellent service! Dealing with student loans has been a stressful task. However, Catalina guided me step-by-step through the process and made sure that all my questions and concerns were answered during our meeting. Catalina and her team have definitely simplified the process and makes it less daunting. I look forward to working with the Loansense team as new policies around student loans continue to change.
Gerri Welch
GBCatalina is very knowledgeable and not… Catalina is very knowledgeable and not to mention friendly. It was not only a learning experience about the ropes of student loans but a pleasure talking with her. She always makes sure you understand.
Cindy Rohloff
GBI feel like more explanation and… I feel like more explanation and clarity should be given to new customers like myself. I am still a bit confused about how all this kind of works and who is my main contact person to reach for any information that I may have.
customer
GB10/10 Very pleased with the service I received. Catalina and Melanie laid it all out for me to understand my options and took the reign to organize all the information for me to ensure I am on the best plan for me and my financial goals. I will be using their services more often.
Andrea Garner
GBI was asked to participate in a 30… I was asked to participate in a 30 minute survey and for my time I would be given a $20 gift card. I have yet to receive my compensation for the survey promised by Lady Caballero customer success for myloansense.com….if this company can not follow through on a $20 gift card then how can they be trusted to deliver on their word of lowering student loan payments and providing buying power to purchase a home. I took the survey Saturday July 9, 2022 and I am writing my review on Tuesday. I received a response via email stating that it will be next week before payout. If my math is correct, which it is, the amount of time is beyond a 24 hr period.‼️ Update‼️On July 13th I was contacted by loansense and was told that the gift card was going to be sent to me earlier than scheduled and was kindly asked to if I could delete my review. Here it is July 15th and my review still stands. I say once again, if Loansense can not deliver on their word about a little ole gift card then how in the world can they be trusted to lower student debt and increase buying power for a home. I know one thing, I am tired of company’s using technology to sell lies, to advertise lies, and to take advantage of people in their time of need. Zero stars, I mean I could take their word but as they have proven, a pair of lips will say anything. Eyes wide open people.