D G Francuz
GBIn my decades of home ownership Low VA… In my decades of home ownership Low VA Rates was by far the simplest and easiest process, regarding home mortgage finance (refi's). Mari Dean guided me through carefully from start to finish. Every step was easy to understand and easy to complete and do. Her team on occasion helped too, particularly Haley Noble who patiently gathered each and every piece of information and every document. Ms Dean and Ms Noble also took time to ask and make sure I easily understood every step and every action during the process. They treated me with every respect and every kindness, too. Thank you Low VA Rates!
John Devine
GBAsk for Matt Johnson! This was our second VA re-fi, & while the first went very smooth, this one had hiccups-mainly because it was a second re-fi on a different house. Matt Johnson was our agent, & was incredible!! He worked very hard for us & was a positive influence at every challenge along the way-there were many! I truly appreciate his efforts, & his professionalism!
customer
GBWe love Low VA! I have absolutely no negative words to say about Low VA Rates. Mari Dean took our situation head on and changed our lives. She was patient, kind, and straight forward and never made us feel unheard! We are so thankful for her knowledge and guidance through the entire refi process. We have tried a few times before with no luck and she never said it was impossible. Forever grateful!
John and Sarah B
GBLow VA Rates has our business if and when we buy again! I first contacted Low VA Rates 2 years prior to buying. My wife & I had so many questions as this would be our first home purchase and in the Austin area at that. Russel Murphy spent so much time in the day and evenings since that initial contact all the way to the closing table guiding us with the utmost patience and professionalism. Thank you Russel and thank you Low VA Rates!! You cannot beat this level of customer service and availability.
Elvin Manuel Rivera Rios
GBLow Va Rates Team worked my refinancing… Low Va Rates Team worked my refinancing case in a responsible and professional manner. They kept me informed at all times and provided me with everything I needed during the process. This is the second time I have worked with this company and received the expected results as they discussed with me. I highly recommend this company to anyone who wants to have a safe and effective home buying or refinancing process. I want to thank Rodolfo Alcala, Ashley Wilkins and their entire team. Thank you for a job well done.