I had an ok experience applying for the… I had an ok experience applying for the loan, upon closing I realized the buydown rate was not used to estimate my first payment or subsequent payment of the life of the buydown. I reached out to the rep I dealt with and she informed me everyone has been fired and no amount of calls or voicemails are being returned. This is awful considering money was spent on this buydown. Now I'm stuck with having to either pay without the buydown or risk running into more problems for an error not made by me. This is a shame.

Hands down best rate in the market Hands down best rate in the market! Shopped around with several lenders and no one else could beat Real Genius. Approval process was very smooth. In terms of room for improvement, at closing there was a minor paperwork mix up but got it resolved within 30 minutes.

John was wonderful. John was wonderful. Not only did he work to give me a great rate, he also matched it after producing my initial loan offer. John was responsive, kind, and, knowledgable. He knows his business and made me feel secure about the process. He was transparent about all facets in order to best prepare me for the next steps after the loan application.

Successful process; responsive and helpful loan officers Joel Bolton was our initial contact at Real Genius and remained in touch throughout the process. Both Joel and James Baxter, the loan processor, were very responsive to questions and concerns. They also were very helpful when we made some changes during the application phase. I would definitely recommend them to others seeking a mortgage loan.

Quick close and always available Pat basically held our hand the whole way. We have used him for another home purchase a couple of years ago and we liked the service and the competitive interest rates. Our awesome realtor and seller said they would prefer a local lender, but we decided we’d prefer to go with O Pat Moore and he and his team were great. They helped us close in well under 30 days and worked to let us sign and close before we went on vacation.