Will highly recommend them to others. I was quite nervous with my decision to invest in Gold and Silver as it was my first experience. I was fortunate to have picked Franklin Gold to aid and assist me through the purchase of both. They answered every question and helped me with which metal would be a proper fit for my situation. The purchase and delivery of product could not have gone any smoother. Follow up calls ensured that all was fine and I was happy with my purchase. I could not be any happier with the customer service provided by the Franklin Gold and would and will highly recommend them to others.

Multiple rollovers We couldn't have been more satisfied with our rollover with Franklin Gold. Each of us had accounts to move, and we worked with the same people at the company to make it happen. They are a real star, since she they had to coordinate among a number of our old custodians. We couldn't have done it without them and are absolutely thrilled.

Knowledgeable staff and easy to work with! Knowledgeable staff, easy to work with, very friendly -- 5 stars! Thank you to Franklin for making everything really easy. They took the time to explain the process, and were patient when my old IRA was a pain to work with. The entire team was really great, and finally after a few weeks everything is complete. Happy to be done!

Definitely need to give 5 STARS for my… Definitely need to give 5 STARS for my purchase experience with these guys. The entire team was excellent. That includes the IRA department. My IRA is set up and I have them to thank for making it easy for me.

Amazing to work with! I am so grateful that I was connected with Franklin. They were able to explaint the current situation in perfect detail and help me decide what to do with my money. I didn't move it all into precious metals, but now I'm very happy with the extra diversity that I have!