Don’t explain the process upfront very…don’t do it They Don’t explain the process upfront very well and the fuel account was shut because we didn’t use it the way they felt ?! Again no instructions upfront.. our issue was that we were in violation of a policy we had no knowledge of and instead of speaking to us prior to shutting the cards off they abruptly shut them off !!! The set up process and instructions along with do s and Dont’s are seriously lacking !! An apology would be nice ...

Claudia helped me out two days in a fow… Claudia helped me out two days in a fow plus she was the best service I could think of..her answer was always I can fix this give me a min dont hang up...wow amazing they need more people like her working what a great job claudia

ASHLEY has been an ENORMOUS help with… Ashley has been an ENORMOUS help with our trucking company and the fuel cards! She has went out of her way to make sure we have everything handled for our drivers during business hours and after hours! Hello, who does that on a normal basis?! Well, Ashley does and I’m so glad she’s made this an easy, stress-free experience for us! I give Flat rate funding 5 out of 5 stars for providing excellent customer service and time-efficient service every time I have an issue! Thanks so much for your help Ashley!

Very good customer service. Claudia is so wonderful,helpful and nicest lady. Called her on Saturday (on her vacation) and get help.Destini is very nice too.Love to do business with you. David Nguyen from D&T TRUCKING.

Big E review Flat rate Funding have a wonderful employee name Zoey my experience working with Zoey she’s a down-to-earth person listen to your concerns and willing to do anything and everything to correct any situation that is wrong she even listen to my little corny joke. I Call her big E because she elevates any situation that I needed to get done my friend Zoey