Great communication I did have an issue where the discount didn't show up on my total after I purchased, but I emailed the company and they immediately refunded me the discount. Very quick and responsive. Thanks!

"no need to knock" doormat… The first "no need to knock" doormat that I received was made of very soft, lightweight fabric (less than 1 pound) that could easily blow away outside and wasn't suitable to wipe shoes, only decorate cold floor. (It also was stuck in China and arrived late.) Although they were reluctant to issue a refund, they certainly get a P for persistance in trying to understand what material I expected in an outdoor mat. 2 months and 20 emails later (partly due to language barriers?) a replacement was sent. It isn't coco coir as I had thought I was ordering in the first place, but it is heavy enough not to blow away and has some sort of woven fibers that don't provide the brushing action of coco coir but might remove some dirt from shoes. The printing wasn't as good on the 2nd one but now my friend can use it outdoors.

happier than ever I have never been more happy with a company than with this one… The design looks EXACTLY the same, the delivery was so so so so fast, customer service so reactive! Moreover, having that quality of design, blanket for a cheap price, it is incredible. It was for a birthday so I was a bit scared but I don’t regret anything. Thank you so so so so much !!!!!

Evidently shipper doesn't have full… They took longer than anticipated to arrive but they seem fine now that I have them. Received 4/27/3023, 3 weeks after ordering. Evidently shipper doesn't have full shipping address and I don't know how to get it to them. Please fix this issue soon so they can ship.

Never got 2nd blanket I ordered 2 blankets. All emails with tracking and shipment notifications listed both included in one shipment. However, only one was delivered. I reached out to the company via email, and they replied they sent them separately. I still haven't received the 2nd blanket. Very upset in process.