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ACE Cash Express

http://acecashexpress.com

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4.60

Based on 20 Reviews

90.00%

0.00%

10.00%

About ACE Cash Express

ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services. COVID-19 Update: To our customers, Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so. Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety. Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center. Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or customerservice@acecashexpress.com. We're working hard to be here for you if you need us.

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http://acecashexpress.com

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Carol and Brandy at the Eubank store in… Carol and Brandy at the Eubank store in Albuquerque are both very professional and friendly. Never had a problem with either of them. However .....your customer relations at your main office is pathetic. I sent 3 messages via the support link and have not gotten the answer I expected. Very rude..Azhmel or whatever his name is. Not one person responded with an actual answer when they responded via email. These are canned responses and nobody takes the time to address the concern that I had. My very first message clearly stated my concern but all I've gotten was the same exact canned responses with no explanation to my concern whatsoever. Ridiculous.

Disappointed!!! Soooo, I pulled up. Been coming to ace for a while more times that I could remember them at the place out in San Bernardino employee named Cici, terrible,customer service, bad attitude. Checked all my information with an attitude all at the same time I asked for her name she asked me why, I was asking. the review would have been ok and would have gave more pero the attitude and over all she made it seem that I was like cashing a fake check. Won't be coming to this place again. I would appreciate if a supervisor or manager would have a talk with her. Been waiting 20 minutes and still waiting 4.:23 4:44 4:45 pm 3/22/24 . Good job to the other girls. The seemed ok. Finally out 4:30 took half an hour to verify!!!

Best customer service Best customer service. I ever had wonderful people. I was happy with the service

My experience was overall excellent… My experience was overall excellent this wonderful worker known as Shay go above and beyond to make sure the customers are helped in the best way possible and she does a damn good job at it‼️‼️💯

First and foremost First and foremost, Ms Shelly makes the experience great period. Been a customer with Ace Cash Express for many years, the store in Edmond, OK...just recently started coming here at: 13427 N. Penn in OKC...(due to store closure) I'm very private and some apprehensive about relocating. Ms Shelly immediately eased my anxiety/her store if comparable is the best...Plus she's an expert in her financial field....A problem solver 100%. The quality and accuracy of good service is so appreciated. Today in this "new world" everything is speedy expedited so impersonal....This store is none of that...you get a REAL person....Ms Shelly she's the BEST!

ACE Cash Express

http://acecashexpress.com

About ACE Cash Express

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