David and Cindy
GBTara Stewart and competent team made… Tara Stewart and competent team made the loan experience go very smoothly. Combination of initial face to face meeting and e-signing of documents streamlined the process allowing for a quick close. All questions promptly answered. I would recommend Alpha to anyone shopping for a mortgage.
Joan
GBTodd Perry made the refinance an… Todd Perry made the refinance an absolutely smooth process from beginning to end. He was always there to answer questions and got back to me in a timely manner. The people at Alpha Mortgage were always very polite and courteous. Of everyone at Alpha Mortgage Todd Perry certainly stands out as the ultimate professional!
C & Z Noles
GBVery helpful and pleasant experience Very helpful and pleasant experience. Even with some challenges with the underwriter (not the Alpha team's fault), they were completely professional and a joy to work with. I look forward to working with them with our future business as well.
Andrew
GBDifficult company to work with Difficult company to work with. Take their sweet time replying to you, but when they need something it's an emergency. Rates originally looked better than others, but customer service more than offset any minor savings. And now after closing they've sold my information to someone because I'm getting three letters a day for mortgage based life insurance.
Brian L.
GBThomas Baldwin is excellent! Thomas Baldwin is excellent!! Whenever we had a question, he always responded back in a timely manner and we would also receive emails from him after hours with any updates to our file. Of the three homes we have purchased in the past, this experience was by far the best. We spoke to Mr Baldwin over the phone, email and text message since January when we first began planning to build our new home. We only had to meet with him in the office one time and when we met, he reviewed all of the available rates and worked with us to provide an option that worked best for our future plans. He timed this perfectly as well, because we avoided getting any penalties from locking in a rate too early as we had experienced with our two previous homes. Both lenders we used previously encouraged us to lock in a rate as soon as possible and did not explain how this would cost us money in the end. I would recommend Mr. Baldwin to anyone looking to buy a new home.