The platform has matured nicely… The platform has matured nicely overtime.It offers a great service to landlords from rent collection to billing for ancillary items as they crop up. Tenants love the easy access and phone notification for payments. I highly recommend Azibo!!!

Scam/Fraudulent Hi, I'm renting my home and decided to use Zibo app for my tenant. I submitted my information and verification. I recieved and email stating my account was deactivated after my tenant made a payment so I called to inquire why..The customer service rep said she would have security call me. I didn't hear anything so called day after and left message. Didn't get call so following day left message. No return call.. I then recieved an email stating that security will call me. It's now been a week. My new tenant went to request refund and now is unable to log in. This company verified my banking account two days prior to my tenant making payment and then suddenly after payment I'm deactivated. PLEASE DO NOT USE this Company!! FRAUDULENT Reported to justice.gov /criminal-fraud/report-fraud Please report your experience as well to above website.

What may be a free service for a… What may be a free service for a landlord is a costly disservice for a tenant. This is a small company that is not accredited with the BBB, and therefore there is no recourse for the tenant for a reasonable resolution to a problem. And the biggest problem with this company are small “glitches” that may not be glitches at all. For example, when attempting to pay directly from a checking account, the user automatically gets an “insufficient funds” message in red, causing an unnecessary call to the bank to resolve a transaction that isn’t resolvable because a transaction did not even occur. Rather, it’s an automated redirect to a debit card (linked to the same account) with almost a 3% “convenience fee.” And that payment method works glitch free. Worse that becomes a false signal to a landlord that you can’t pay and/or are a problematic tenant (if you are unwilling to change your payment method and pay an unnecessary fee). And that’s after an overpriced application fee (with a “convenience fee” attached)… overpriced insurance that is not optional, yet can otherwise be purchased for less than half on the open market… and on and on. And through it all the tenant has provided all of their personal information. So when renter-related spam comes out of nowhere, both phone and email… it is unsettling. Just how much user information does Azibo sell? But you can’t get any of the above resolved or answered because the customer service # is a personal voicemail (to someone with an echo that sounds like they’re working out of their home garage)… and no call back. Not for the tenant anyway. In summary, this company is a disservice that’s costly for the tenant. And it’s not fair - who has the free time to deal with a company like this?

Time Well Spent My insurance company sent a letter advising they would not renew. Got in a panic found some insurance double what I was paying. Saw Azibo gave it shot my insurance is with a known company and I saved money on my new policy. All done on line no pushy sales just straight facts. Highly recommend

5-star service Azibo is a very user-friendly application to use. When I was setting up accounts, properties, and tenants and I had questions, customer service team was very prompt on their answers either on phone or email. They are very knowledgeable in the application and business and friendly. That is a 5-star service. Thank you!