Financing made easy
GBI was provided complete information… I was provided with complete information from start to finish in simple terms. The process was very straightforward and the state-of-the-art electronic process made it easy. Branch Mgr. Mike Horton is extremely knowledgeable and it was fantastic to work with him.
Sharon Healey
GBBAD CUSTOMER SERVICE The loan process was simple and the reps were professional. Paying it off is another matter. The on-line portal doesn't have an option to pay off the loan in full. I called customer service and was on hold for 20 minutes before getting a message that no one was available to take my call.
Harold
GBThe sweetest People The people there were so sweet and worked with us, through all the steps needed to help us with our financial needs, thank you all so much again:) :) :)
Alan Wagner
GBInconsistency Very polite and cordial staff but the company as a whole just lost my business for good. I've had 3 loans from them and they were all paid in full and in good standing. However after trying to apply for another loan ( with a higher credit score and higher income) I was denied without a co-signer, which I didn't need in the past. Absolutely ridiculous. Consistency with good repeat customers goes a long way. Will not recommend anymore.
Jeff Montgomery
GBSmooth transaction Everything from application to processing went smoothly and quickly