CAROL
GBexcellent service and quick response. -
Raphael Goes
GBGreat customer service experience I’m new to Purdia Capital and I was extremely please with the customer service I got when I needed. They not just explained what caused my problem (which was totally my fault), also they’ve given me tips on how to present it from happening again. Just a genuine care for their customer and how to make them have the best experience with the product they offer.
Mikey
GBHelpful customer service Customer service response was very quick and helpful!
James Carson
GBMy complaint (Date approximate) My complaint: they have a hard trading halt at 3:00CT. (EDIT: It has been changed to 3:45. Kudos for listening. Added a star.) Their reason for not allowing longer (to 4:00) is mistaken. The increased margin only applies to positions carried past 4:00 to the 5:00CT market restart. Even a 3:15CT halt would be fine. They don't say if such violation is "hard" or "soft". They don't tell you about it in the Rules. It's only mentioned in the FAQ. For me, this is a hard no to do another eval.
Edward Katayev
GBGreat Prop firm Great Prop firm. 👍