Excellent communication Kat was extremely helpful every step of the way. She was always available to answer my questions. She was instrumental in helping a first time home buyer learn the jargon of the industry. Her top notch service kept the entire process mostly stress free. Thanks Kat!

Excellent Loan Officer My loan officer, Keith Bradley, was extremely helpful, patient and knowledgeable. He is a true professional and made the stressful loan process easy.

Miss handling of insurance check I sent an insurance check to be co-signed and direct deposited to bank account. Check was not direct deposited. They mailed the check back, which was fully endorsed. Now I have hope the check is not fraudulently deposited. After two phone calls and talking to a supervisor. No one can tell me why check was not deposited and my phone number was on the form for processing.

Rick Stevens is exceptional Rick Stevens made this process, painless and stress free. He explained everything thoroughly. I wasn't confused at any time. I appreciate Rick and Heather's patience and understanding during our first refinance.

She's amazing and very knowledgeable She's amazing and very knowledgeable. Could not have asked for a better experience. So easy to deal with her and she took away all the stress.