Keanan Anderson
CASlow chat response time have a 50k funded account that was cancelled due to daily drawdown. DD was 3000 and i lost 2200. they wrongfully cancelled the account. after 2 days of constant messages to 5 different team members, the account is live again... thankfully. chat support is slow and the do not put much effort into their message but the problem was fixed. hopefully taking a payout does not bring me any more issues. will update when payout is recieved.
BT
GBIf I could give less than one star I… If I could give less than one star I would. They made me wait two weeks for a payout just to say my account hit max daily drawdown when I haven’t traded on it due to the fact that I was waiting for a payout. I highly recommend stay clear from this firm. Unless you like wasting time.
Cuddaaa
XKWAITING 1 WEEK AND STILL NOTHING Hi, I have been here for about a week and nothing has happened. Their policy states that payouts should be processed within 24 to 48 hours, but as of right now, nothing has happened. Why is this so bad? Do they know how many accounts I have blown? All that hard work for nothing, shame on you, 1of1. and in their chat stated that they will respond within 30 minutes. I texted them, but it has been hours, and nothing has appeared to be known. They don't want to reply, and I'm not sure how to express how disappointed I am right now.
Gerard Weihe
GBBest in the industry. Great Support. Smooth payouts. Huge shoutout to Mark on the support team! Super responsive, patient, and helpful in assisting me with my first payout. Excellent company and they truly want to see their traders succeed.
Scarlett
BOIn order to judge any company you have… In order to judge any company you have to know who is behind it. TJR has been a mentor of mine and he looks to always deliver quality and 1of1 is no exception. I truly trust in the people behind 1of1to be client oriented and only provide the best in the prop firm space. I had a log-in issue when I first got started, and they responded to my email in les than 3 minutes. They have that level of customer service. Truly recommended!