Feedback Customer Service The closing costs were not fully explained. We were told they would be $1300 which they were but the additional costs involved were not shared up front. We had to clarify when the closing papers were sent. We did not receive the initial email regarding closing docs, requested an update after over a week of no news. They were resent but we felt communication was abrupt as though we were frustrating staff in not receiving the first email. We had to request updates along the way.

I highly recommend ARC Home as a… I highly recommend ARC Home as a Mortgage and refinance Co. Every person I came in contact with was extremely courteous and professional. Thank you for making my refinance such a breeze. Nora R. Aguayo

My experience with Arc Home was amazing! My experience with Arc Home was professional and a very smooth process from application to closing of my loan. The entire team was amazing! I would highly recommend Arc Home to anyone looking for a mortgage lender. The date of experience keeps changing what I chose - 10/26/2022 to 10/25/22 - tried to edit a few times.

We have purchased many homes and… We have purchased many homes and refinanced a few times. This time by far was our most pleasant experience. Patrick took his time and explained every step and we looked at my different avenues to take. Patrick made sure we had the best deal and made sure we understood everything.

We told Arc Home about our interest in… We told Arc Home about our interest in refinancing our existing coverage with their company. They immediately addressed our concerns. We went through the process and was approved within a short period of time. They were well organized and efficient. It's a pleasure during business with them.