Victoria Hawley
GBThe bridge loan option with Knock… The bridge loan option with Knock allowed us during the peak of a hot Seller market to get the house we wanted before selling our existing home. Unlike the local lender we were originally working with, Tammie Brethower with Knock was easily available with a knowledgeable answer and a friendly voice. A winning combo. The online application was as easy as a complicated process can be and the app made for transparent status tracking. Everyone needs to make their own assessment whether the fees are worth it. For us it was. Thanks, Knock!
Sharon Cochran
GBKnowledgeable, professional, customer focused Knock has a good, innovative product that is poised to be a leader in service to many sellers and buyers. My experience with Tara Robertson, Oscar Gomez. and their teams was positive. They are knowledgeable and professional. And they really want to help serve their customers and agents. I saw improvement from my first transaction to my second. The communication was now timely and constant. We achieved closing within the 30 day window. But we had a slight hiccup at the end. What matters to me is how it was handled: with professionalism, sincere concern and service that went 'above and beyond'. I recommend Knock Swap and I would use them for myself as well.
Art Gelven
GBA fantastic and smooth experience A fantastic and smooth experience. Everything went as promised and everyone at Knock who we were in contact with were all consummate professionals starting with Dustin who was our contact person. The ability for Knock to be able to provide a bridge loan and allow us to purchase a new home without having to sell our current home first was a definite plus. More traditional mortgage companies should follow this concept. We were able to close on our new home as scheduled with Knock working with us every step of the way and advance us he funds necessary so we could delay the selling and closing on our new home. Thank you to all at Knock - Dustin, Robert, ShaRhonda, Jenn, AJ and all of the support and loan teams.
Raquel Herron
GBCurrently going through what all the… Currently going through what all the bad reviews have stated. I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! Needless to say while wanting to charge me a fee for their slow process and providing inaccurate closing timelines. All the while during this entire process, I’ve provided all of the required documents within less than an hour of the request. My credit is stellar, my income and job is solid. At this point, I think Knock just doesn’t want to do business! Terrible experience. Update: We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. Finally closed on the December 15th! The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements!
Justin Alexander
GBNot to be trusted Knock repeatedly and severely mismanaged the closing of my house, eventually forcing the buyer to cancel the purchase agreement. The best way to describe their services would be "devastatingly incompetent." They compounded the problem by lying about it. Then lied about fixing it. Then lied about removing the people responsible from my account. So if you want to work with incompetent liars, Knock is the company for you. Otherwise find literally anyone else to work with.