Cheap electricity with good communication about cost and account balance. I have used this energy company for a few weeks. I enjoy the text updates and daily emails that let me know how much power I have used at what cost, and how much money I have remaining on my account. It is very reliable. 1126973

good so far 17199830 getting good service at a great price

I didn't receive the statement and bill and repersentives were helpful. 1132054 I never received my bill, statement or contract form, anything after sign up for Just Energy until a day I receive disconnetion notice with some fine in mail regarding I didn't pay bill, so the electricity will be disconneted. I contacted the customer service and explain the issue. They kept telling me that the statement is sent out, and monthly bill was sent out via email as request. But I searched my junk list and inbox, found nothing from Just Energy. They even got name wrong, I guess that is why I didn't receive the emails and mails. The customer serivice eps insisted that I should be responsible for the late fee plus diconnect notice fee. The overall experience with them were very unpleasant and unprofessional.

seen on googler had good rate and friendly service 17223729

Great people made it easy to switch We wanted a change and every department was so helpful and explained in detail exactly what all the charges would be. They took the time to listen and anwer all my questions. They stand by their product.