They refused to give me loan… They refused to give me loan to buy pillows.

Mr Moe Ekhmies , a pleasure to work with. Mr. Moe Ekhmies was my initial contact with Zillow Home Loans. From the beginning he was polite, helpful, and well informed. He provided all the information and help that I needed, in a positive and respectful way. All the necessary information was successfully provided, and we made remarkable progress in completing all the paperwork. The refinance was completed in just a few weeks, unlike the experiences of friends who took months. In short, I am very happy to report on my experience with Moe Ekhmies. I am recommending him highly to friends and family. It has been my very good fortune to have worked with him.

Couldn't have asked for a better lender! Brianna Holloway was extremely responsive throughout the entire process. She answered all of my questions and gave me more concise information than I could have ever found out on my own. There is a lot that goes into buying a home, Brianna and Ashley Cochran made it very clear on the action items needed to close within 21 days. Yes, 21 days! This duo worked so hard to make our quick closing possible!

Positive inquiry I’ve had the pleasure of speaking with Christina Martinez since October, 2021. She has been very influential with all my conversations with her. She’s always very polite, helpful and presents a sincere attitude. She’s a very good asset to Zillow as she’s been very helpful as to my pursuit of home buying.

You guys are absolutely trying to screw… You guys are absolutely trying to screw me over. I applied for a loan July 13th with you guys. Got the pre-approval, went home shopping, found a place, paid earnest money, paid for appraisal and inspections, a tenant was forced to move out because of the purchase. Received closing disclosures and everything moving smoothly. Until 9 days before closing date, i wanted to close 1 week early. I called my agent to let him know the only thing my sellers agent needed is a “clear to close”. The next evening I received a notice “revisions to closing disclosures”. My loan type had been switched, my rates went up and my $4500 down payment turned into just under $12000. ALL ONE WEEK BEFORE CLOSING! They have known I don’t have $12,000 for a down payment for the last 3 months. I have signed hundreds of documents and wasted 3 months of my life all because of this incompetent loan company.