customer
GBWish I had read the reviews first Wish I had read the reviews first! Paid for the training, AT NO POINT does it tell you it's subscription, just asks how long you want access for so I chose 24 weeks. It was only by chance a couple of days later when I clicked on comments on FB and saw all the people complaining about the subscription that I knew. Having now visited Trustpilot I can see it's the same for everyone. Videos very poor quality, only watched 1 and new it wouldn't be for me but certainly not on a subscription basis either. There are so much better ones out there. This company is very close to working as a scam with how they advertise. I emailed to cancel and it was a rigmarole. Very vague wording so doesn't actually state you're unsubscribed. Left it a week and emailed back asking if I was now unsubscribed to then receive an email saying I was still subbed and maybe I wanted to continue? I said no, please cancel. Received another email asking if I was sure? I said yes, please cancel. Then another email to say they'd offer me a discount so had to get very assertive but finally received confirmation it's cancelled!
Emilie Kay
GBTotal scam Total scam, it seems like they used other peoples training videos and recorded over the talking with a robo voice.
Dan Gray
AUPoor quality content VIdeos are dubbed poor quality rubbish. Then they charge you on a recurring basis. Have not been able to cancel it so far. They did not offer to refund me, but when I asked they have refunded the subscription fee.
Jayna Stokes
CAI purchased trial and did not realize… I purchased trial and did not realize it was a subscription. I didn't get anything in return I had no idea how access training so I took it as a loss. Then I was charged a subscription they won't refund. Do not buy. I contacted PayPal and am waiting to hear. I hope you read this before you buy.
Mr Davi McCartney
GBTotal scam Total scam. As others have said you don’t realise you’ve signed up for a subscription service until they hit you with a further bill for 3 times what you paid in the first place (£79.99 in my case!). Like others after first few lessons I stopped using as terribly dubbed. I did eventually get the second payment refunded, but it took a lot of doing!