BEWARE BEWARE! This company will charge you VERY high interest rate and fees! MICROF will not give you a balance or interest rate amount! I trusted Superior Comfort Heating and Cooling for financial assistance for a new Furnace in MI! No one will help answer question about statement or fees! Now that I’ve been roped in…..I have to find a way to STOP the bleeding from financial LOSE

My Financial Setback turned positive by Microf employee, Renee Mitchell !, Due to a financial setback, I was behind on my monthly payments. I suddenly lost my Fiance and became homeless after I transferred to California. I still luckily owned my home in Md. I was able to set up a short term payment agreement, for not much, $100.00 a month, but this was even a hardship for me. I was happy to have the agreement, even though it was not much until I could recuperate financially. Thankfully your representative Renee Mitchell was heaven sent ! She is the ultimate professional, listening to my plight and allowing me to make my payments until I was able to recover financially. This morning I requested a payoff figure and Renee provided it , most readily ! I owe everything to Renee and she provided me some piece of mind. She was very professional and responsive. You are lucky to have an employee of her caliber. So Thank You Microf!

Ashley Bergen and Microf Ashley Bergen is an outstanding customer service professional for Microf. She provided valuable information and guidance to ensure the information request was timely and value. Thank you for having this professional part of your team. James Pinkney III

Very good experience Our experience with Microf has been great over the years. They were able to provide us the relief that we needed when our HVAC unit went out unexpectedly. This service came to us as a very good option at the time. Over the years of dealing with Microf, I found their customer service to be excellent and their agents are always courteous and helpful.

The young lady that helped with my… The young lady that helped with my payment was outstanding! She was friendly, helpful, extremely knowledgeable with excellent communication and people skills. Microf should use her recordings as a training tool on how to talk to, listen to...and treat a customer! I don't know what she's paid but she deserves a raise; she's just that valuable to your organization.