Not at all what I expected!!! I wasn't happy with the outcome for the money I paid I could have paid off some debt to bring my credit back myself. I must have misunderstood how this company could help me with my credit, because if I could do it all over again I would not have chosen this Avenue to build my credit back up to a positive number.

Costumer Custumer servers are rude!!

Hoped for better results. I have had some deletions but my credit score has hardly come up at all. The first year I brought in my reports as soon as they came in but the past couple months I have been traveling and have been unable to. For this reason I was told I would not have as much success. It has also been hard to keep track of what has been deleted. The only way to do so apparently is if you keep all the email threads and if you ask for them it always seems it is such a burden to do so. Most recently I asked for summary of my deletions and I have yet to receive anything. It would be nice if there was a way to keep track of your deletions, say a login or shared document that the consumer could review at their convenience, instead of searching through old email threads. It would also be nice if some of the staff were not so condescending when you ask questions.

Don't use this company Delayed contact with consumer time after time. No results, wasted time & money.

My credit score is the same or worse from when I started the program to when they stopped contacting me, after 6 months. They were good at first, my credit score jump up withing 2-3 months, but started going back down. There was never one consistent person who would contact me either by phone other email. Once program ended after the 6 months my credit score was back to were it was from the beginning or worse. I was told they still continue helping for 6 more month if score doesn't improve, I didn't see them do anything after I paid all that money for the first 6 months.