Horrible company Horrible company. Got a gift card that was not working, recorded it as requested but still lost my dispute by 1 vote. I really feel these disputes are rigged by sellers. Was told decision final. So basically i jut got robbed 72USD with no way to recover my money.

Your KYC verification through civic was… Your KYC verification through civic was very poor. After submitting all required documentation it's been 3 days now and I'm yet to get verified. Same applies to 3 of my friends I referred to Redeeem. I've contacted the civic customer service support and they claimed the process can take up to 4 business days to get verified. Sound ridiculous to me. It's been over a month now, one of my friends i referred has not been verified after submitting all required documents. My case was supposed to be different because I was asked to verify my identity because my driver's license on file has expired. I uploaded my updated license and it's been 3 days now with no update..

It's great being able to deal and… It's great being able to deal and communicate with real humans. Disputes are handled swiftly and eloquently so there's generally no need to feel as if your money will get lost in the void. I will keep doing business for the foreseeable future

It's a Fraudster And Bad Site Bad site that does not deal professionally I bought a card and found it previously refunded I filed a dispute but to no avail My money was gone because of this bad site He does not respond to chat messages or emails I do not recommend him as a fraud and not good.

I purchased several cards yesterday… I purchased several cards yesterday totally about $1200. Most of the cards worked fine, but one card did not. According to Amazon the card was already redeemed. So now I am out $250 because this company apparently doesn't honor their sales. Obviously the cards are not all verified before selling and if you do purchase one that is invalid they will do nothing about it. Please don't make the mistake I did.