The processing staff will not answer … The processing staff will not answer and return phone calls. It is very hard to do business that way. The AE is saying talk to processing, very frustrating. Also, there was a lot of confusion on the cash-out and the indemnity. It took a lot of effort to resolve this issue. It seems like processing has a very uncaring attitude.

CIVIC Financial - My Lender of Choice for Client Referrals I am a Senior Asset Manager at another lender, and Brian Fung is my go-to guy when it comes to referring my clients to him who are approaching their maturity dates. Brian has refinanced at least a dozen of our loans. Not only has he impressed me, my company, but our mutual clients. Brian goes above and beyond to meet our mutual client's needs. Most importantly, he is ALWAYS available. I look forward to continuing to work with CIVIC and Mr. Fung.

Civic financial is the biggest scam… Civic financial is the biggest scam company. They cost me thousands of dollars on a deal they promised they would close months later a week prior to close they come with they need more information. Absolutely the worst lender I ever worked with. All the would say was just push closing another 2 weeks until finally the seller backed out. Do not use this company you will regret it

Our nightmare started with a civic… Our nightmare started with a civic broker back in August. Refi and purchase loan)After submitting countless documents with no response weeks at a time. We decided to move forward only to find out after paying for a second appraisal this broker was working with civic as well. We were caught between a broker squabble. I spoke with a accountant executive via email. She apologized. I was told the original broker. I started with would contact me Friday. That was a week ago. We are starting to believe civic brokers are fraudulent liars. 6 months of time wasted and we still don't have a clear understanding of why we haven't closed. Or at least a email stating they cannot or will not close the loans.

Fist loan with Civic Financial Fist loan with Civic Financial. Excellent service provided by Eric and Dianabel. Constant communication and updates. Went out of their way to help us resolve 3rd party issue that was delaying our loan. Look forward to working with you guys on future projects.