Jennifer Praser
GBWill do business with Brightpath again We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. She walked us through each step of the process with us, maintained open communication, and the loan was closed with no unwanted surprises. We would highly recommend Brightpath and would gladly be repeat customers.
Joshua
GBPoor Experience Too difficult to work with. Rude to client's agents. Unprepared with wiring instructions at closing. Would not do mail-off closing for out of state seller.
Tim Allen
GBI was not given the plan that I wanted I was not given the plan that I wanted. Shuland Lucke would not answer e-mails and would not return calls until the refinance was completed.
Walt Olson
GBVery Disappointing Experience!!!!! A year ago I refinanced my mortgage with Brightpath. I was hoping to refinance once again. . . . .after more than 6+ months I finally terminated the refi loan process. This was the most convoluted, frustrating process I have ever experienced. Underwirting kept moving the goal posts. . . . .a very inconsistent, confusing process that eventually caused me to go with a national competitor. Not sure what changed in the past year but this is NOT the same company I dealt with successfully a year ago
Michael Spencer
GBOverall smooth process Overall smooth process. There was a little more back/forth with negotiations around final terms/rates. There were errors made on settlement statement where taxes/insurance escrows were not calculated correctly.