Treecard Plants- don't bother I was extremely excited over using the app and supporting ethically responsible companies. Unfortunately, this company is not overtly concerned a pit providing positive customer service. I placed an order for a money tree and a monsteria on February 19. I waited two weeks before I contacted their customers service and wad told that someone would get back to me. I was finally emailed on March 4th stating what my tracking number was and that USPS was the cause of the delay. Again I waited a week and didn't receive anything. I reported the problem to paypal and asked that they investigate. Finally on March 11 I was told that there was an issue with USPS and that my packaged would be arriving asap. I was notified on March 18 that my package was lost and that they would be shipping me another two plants. On March 19, the money tree plant arrived destroyed. The plant has fallen out of the pot and the roots were rotted. Again I contacted the company about this issue and the fact that I had not received the monsteria plant. I also stated that I would like a refund and that I would return any plants that I received. Their response was to send me a tracking number that stated that the plants are awaiting pick up (dated March 11). I have escalated the issue to paypal and hope that they can get me my refund that I clearly asked for. This has been nothing but a waste and a hassle. I thought I was doing something positive by supporting this company. I was wrong and will never support anyone but local plant nurseries.

Astounding and Honest! What makes my experience great with this company is the fact that they are so driven and committed to their mission when it comes to the environment. I also really enjoy how dedicated they are to their users and how we feel about the company. I've yet to have an experience that caused me to doubt what this company does, if anything I trust Treecard far more than any green company just from how transparent and honest they are about what they do. I'd recommend them to anyone willing to take a conscious step in helping our home with just one purchase or step at a time.

1.I opened an account and was excited… 1.I opened an account and was excited to use my card. There was a delay receiving my card (which is sent from the UK!!!) when I asked for a prospective timeframe to receive it, customer service simply said they don’t know lol. 2. I added a card to fund my account. When I added a second card this apparently flagged up a security problem and the customer service response was that I could no longer deposit by card ever again and to make a bank transfer instead. 3. Their app is bugged to hell and the worst banking app I have ever used. Their customer service are useless and consider any response as a resolution to their obvious problems. I would avoid this bank like the plague.

Not Worth It They are not worth bothering with. They will close your account if there is fraud even if it was made by you, they will not ask questions or for proof if it was accidental. They tell you good luck and to continue planting trees with Ecosia.I no longer refer them nor use Ecosia.

Awesome! I’ve planted dozens of trees since I became a user over a year ago. Absolutely no problems with the card, and I’m planting extra trees by walking. Would recommend to everyone because it costs nothin more that a regular debit card, and you get to plants dozens, if not hundreds, of trees a year.