I had worked with The federal saving… I had worked with The federal saving bank twice now, Javier Garcia is always my loan officers, I cannot express how much this team is like family to me. I just LOVE them!!

Worst bank ever first got a loan offer… Worst bank ever first got a loan offer for 7.28% then the bank was dragging their feet and sent me a new loan offer for 8.68% that was in a 2 months timeframe so the interest went up in 2 mths something fishy here

Terrible Terrible! Was talking with an agent and everything was going good. Then he said I'll get back to you on Monday! Well Monday Tuesday Wednesday and Thursday went by after several texts and phone calls I've heard nothing! I say have the decency to at least give someone an answer.

Awesome Refi Experience with The Federal… We refinanced our home with The Federal Savings Bank...What a Great Experience. No runarounds just the truth. Had been referred by a friend and glad we went with them. They were upfront with everything in the beginning and said what they would do and did what they said. They worked really hard, most everything was online, very easy. Great Rate with no hassle and a short start to finish. We closed, payoff in two days, we took out a little for home repairs that was deposited in two days, and can't say enough how much I highly recommend. No Scams here or High cost for pulling out a little for repairs.

They don't like the word "No" After we refinanced our home with a different bank, Federal Savings Bank became relentless in contacting me with marketing emails, texts, and phone calls. During each phone call that I answered, each text that I received, and each email I opened; they all were of similar caliber. They wanted me to withdraw the money I have in escrow in order to put it towards something else; be it investing, opening a new loan, etc. After explaining my intent of not wanting to sell, let alone use my escrow, I was still pestered with more marketing outreaches. Therefore, my requests had fallen upon deaf ears. I understand that they are a business, and they as such they need to make money. But by consistently reaching out to former and/or existing clients to essentially rob us of what is ours is simply not right and unprofessional. Should you, dear reader of this review, have any gut feelings that tell you to look for another bank, do so.