Candice J Cowan
GBI recently went to the Pratt Ave… I recently went to the Pratt Ave location during this covid epidemic. The people in this store including the manager were the RUDEST, laziest, ppl I have EVER HAD TO DEAL WITH! They spent more time trying to get out of work then they would if they had actually just done the paperwork and loan! This was my first experience. I repaid the loan and went back because I thought it was just a “ bad day”. Nope! Same thing! They made it as difficult as they could, something that should have took 15 minutes because they had my information ended up taking 1 hour in a half! It’s absolutely ridiculous. I would rather drive all the way to Decatur than EVER DEAL WITH THIS STORE AGAIN!!!! Go somewhere else!!
Jennifer Pipkin
GBDon't do it! Don't do it, no matter how bad your situation is! They interest rate is stupid crazy and miss a payment and they start harassing you! You pay back more than double what you barrowed. I am currently getting harassed by these people, calling me back to back to back and trying to use different phone numbers. They call me multiple times and day everyday even though I have already spoken to someone about a payment I will be getting ready to make.
customerDIXIE SMITH
GBTHIS WAS A GREAT EXPERIENCE THIS WAS A GREAT EXPERIENCE, VERY HELPFUL, PERSONAL LIKE I WAS A VERY IMPORTANT CLIENT WHO AGENT REALLY WANTED TO HELP ME IN MY NEEDS. THANKED ME FOR LETTING HER GET THE RESULTS I NEEDED AND I WAS SO IMPRESSED FOR THE ONE ON ONE CONVERSATIONS NOT HIT ONE FOR ENGLISH TWO IF I KNEW THE EXTENSIONS JUST THANK YOU , HOW CAN I HELP YOU TODAY AND THAT SHE DID. EVEN FOLLOW UP CALLS THANKING ME. WHAT A COMPANY
Eria
GBI gave a 4 because I love the " deposit… I gave a 4 because I love the " deposit check" method. Brilliant. I understand the follow up call even though I read the fine print. I didn't give you a 5 because I didn't set my payment date for the date the bill is due. Your terms said 30 days from deposit date and you made my date 5 days earlier.
Sonia
GBWhen I need extra cash When I need extra cash, Always Money is the only money lender company that I go to. The associates always remember my name and are always so kind. I can’t think of going no where else for my money needs.