I was able to get in contact with… I was able to get in contact with someone very quickly and they were able to review everything very quickly as well. Customer service is very nice and easy to speak to.

She was very clear She was very clear, easy to understand, and pointed me in the right direction with friendly and clear directions.

I applied for a loan with PatientFi… I applied for a loan with PatientFi because I was told that if I paid it off within a year I would have no interest. They reported to Credit Karma that there was interest on the loan. I had automatic payments on my account and I missed one payment after that I was charged double payments every month after that, when I called to ask over the double payments I was told that they saw no such payments on my account. I finished paying the debt and was double charged on my last payment I had to dispute it with my bank to get that resolved and later got an email from them saying that I had outstanding payments on my account, it took me two days of calling customer service and finally getting someone on the phone to get that solved! Now its been almost TWO MONTHS since I’ve paid off the debt and they still haven’t reported it to Credit Karma only saying that I paid off 8% of my loan effectively ruining my credit score. I seriously don’t recommend this company to anyone!

Would not recommend Would not recommend! I had a 800 credit score before patientfi. I set up autopay to pay one third of my bill which I had 6 month promotional balance of zero apr. I set up the payments to pay within 3 months. The first report to my credit bureau stated I have intrest and my loan is paid -3%. I checked my account statement and the email they sent with my account balance. Neither match! The loan says I have 29%intrest AND DEFFERED PROMOTION! I have copies with timestamps on every document. This company doesn't know what it's doing and well ruin your credit by reporting incorrect info and you'll have to waste your time disputing it.

The worst Customer Service & they have… The worst Customer Service & they have no Dispute process to assist on Fraud transactions.