D Nelson
GBMishap at the post office. Really regret joining this company .. the customer service is crap and take forever to get someone .. if you make a complaint hope you have funds to get by till you get results.
John Eastep
GBI started an account with Charlie… I started an account with Charlie because they made the promise of depositing my SS check 4 days.early and great customer service and protection of my money. I did get my check early and for the.most part the ladies I spoke to at customer service were very nice however... I had over 600.00 transferred from. my account into cash app accounts that were not authorized. I filed fraud comments and followed all the steps even sending g them copies of.my actually cash app which showed.no activity so apparently whoever was taking my money had cash app accounts that they set up In Order to.scam people out of money. Charlie was very slow on putting any money back into my account and I had to tell them I was Incurring late fees on my bills and didn't have any groceries.aftwr finally putting g the.money back into my account and me getting g a new.card and changing my passwords etc I was able.to.start catching.up on my bills except somehow cash app transfers began again! I alerted the bank again and was put on hold. Then the lady came.back saying my account was closed and I could not.bank.with Charlie. She told me.to check my emails .the email I received either meant that my activity was suspicious or that Charlie was.not.capable.of keeping my money safe. I have.open dispute cases and.had 60..00 in my account when they closed it. I had.nothing to do with my money being g.taken out and.have.asked them to.please let me know their findings and to.replace the money that was not.authorized to.be.taken I dont.know how people hack accounts or.scam.people and.apparently Charlie can't figure it out.either but I do know they need to replace what was taken from. My account and I will most certainly find a better and.more secure bank to do.business with. Also.. cash app was taking money out of my account but.my cash app was not.linked to my account.i would like to see criminal charges brought up.against whoever.did.this butfinding out what Charlie's investigation has uncovered is not info they seem to be able.to provide.
Liz Esparza Wilkerson
GBWell lets start with how CHARLIE… Well lets start with how CHARLIE screwed my husband and his s.s deposit. He had just signed up with them and the first Deposit was put into someone else's account. It's been weeks and nothing has been resolved. They owe him all his S.S money, just keep given him the run around. I will be seeking Law Suit!!!!
Zane Seligman
GBA Level Up In comparison to other 'assistants', Charlie seems to be on a slightly better level. It's easy for these to be 'over' programmed rendering them invasive, assuming and annoying- but Charlie seems to know when to cool his jets- I'm anxious to see what else he conjours up as time passes.
Lori
GBSo far not so good So far not so good. My Social Security check did come five days early and was deposited into my Charlie account. But I have no card yet and cannot even get a virtual card number so that I can use it. And my rent is due. If I get evicted…