Gene
GBWorked well with an experienced rental property owner I have always managed my own rentals but this year I needed some help. RentSavvy was flexible with me, since I had "my way" of doing things, which I appreciated. They got us good tenants, which is the result that matters. I would work with them again for sure.
Gene C
GBGreat experience! I live in another state, so I needed help finding a tenant for my townhouse, but didn't want to pay the exorbitant fees that most property managers charge, so I turned to RentSavvy. Their rental analysis helped providing me with information about the market rate. RentSavvy staff was really helpful with questions about how their process work. They found me a quality tenant who signed a lease and paid their first month's rent and deposit on time, so the whole process took only less than a month. Finally, I want to point out that they were a big help with creating a lease that worked for both parties and getting things signed was super easy. I'll definitely be using their services next time I need a tenant.
James
GBOverall Overall, using RentSavvy was a great experience with excellent communication throughout the process. I live halfway across the country from my property, and they were able to take care of all the tours and provide important feedback from prospective renters as well as handle the application and leasing process. Their analysis of what to charge for rent was also very helpful in making sure I didn't ask too much or too little for my rental property. I would definitely use them again.
Tony Singer
GBEasy All In One Service! After having the same tenant for many years, I used RentSavvy to fill a vacancy because I was too busy to do it myself, and we found a new tenant pretty quickly. I'm glad it included assistance with creating a lease and getting the lease signed. I'm also using them for rent collection which is going well thus far.
S R
GBGreat Tech But... I'm somewhat torn when it comes to rating the service. On the positive side, the technology behind it is solid, and the customer support is outstanding. However, I feel that labeling "A complete solution that handles all aspects of tenant placement including showings by a real estate professional." might be an exaggeration. During the initial two months when I relied solely on the platform's automated process, I encountered hundreds of prospective tenants. Unfortunately, approximately 70% of them didn't progress beyond the invitation to book a viewing, resulting in numerous canceled scheduled viewings. In the end, I managed to secure only about 4 or 5 actual viewings. It was only during the last month of using the service that I decided to take a more proactive approach. I started engaging with all prospects, following up, sending them links to book viewings, and verifying their stated income. This increased involvement eventually led to the unit being rented. All in all, it took three months to find a tenant, and without my increased engagement, it might have taken even longer. It's possible that the service works well for Class A neighborhoods, but it doesn't seem to be as effective for Class B or C areas. Additionally, it felt as though there was less incentive for the service to stay engaged with prospects, given the pre-payment model. This might have contributed to a longer rental process. I will not be using the service again trying to save on cost ended up costing me ~$6000 in lost rent.