Have had legitimately countless… Have had legitimately countless problems with this company and it’s Host to Own program. Between them refusing to do maintenance, leaving us and our extra unit without running water, to them over charging rent, to contact email or app changes every month making them impossible to get ahold of for help. Trust me, it is not worth it, no matter how easy or seamless they make it sound. They’ll leave you to solve every problem on your own while charging you into oblivion without discretion. Just do a traditional rental or buy with ANYONE. but them or Flyhomes, who now owns them. We’re now about to have to cancel our 3rd reservation this month because they will not fix the water. Save yourself, seriously.

Comfortable stay with a great host We had a great stay! The place is comfy, quiet and easy to self check-in and out. Matt is a super helpful and communicative host, respectful of our privacy. I had lots to do and appreciated the nice touches, like plenty of coffee and the laundry onsite. The small but scenic yard overlooking the city and mountains is a nice surprise, too.

Most kid friendly stay we've ever had This was by far the most kid friendly place we have ever stayed at. As soon as the host found out we had a three-year-old son traveling with us, they made sure there were kids books, games, and activities that delighted and kept our son entertained, which can be quite the challenge when traveling. One day that we decided to go to the beach they even let us borrow beach towels and sand toys, it really made our day! They were truly amazing hosts.

Visiting Seattle alone can be… Visiting Seattle alone can be overwhelming for some people when traveling at night. My check in was easy and communication was always there. I loved flying in late knowing there was some snacks and a kettle for hot tea waiting for me. The location is great and the 5 bus is literally at your door step making it easy for transportation. My room was extremely clean in a quiet safe location. My bed was amazing and loved having a mini refrigerator for snacks. Thank you again, for an excellent Seattle experience!

Major red flags for renters and hosts Would rate zero stars if i could! the house was absolutely filthy—i wish i could post pics on here. Rotten food in the fridge, dirt, dust bunnies, half smoked joints on the floor, no functioning fire alarms, wires hanging from the ceiling, absolutely disgusting. I contacted the host and they said they could do nothing as they cannot process refunds themselves. loftium inc has done nothing to rectify the situation and i’m guessing they are avoiding me so that they don’t have to take responsibility or process the refunds that my group are deserved. Further, this seems like a nightmare situation for hosts (people trying to buy houses who have low income situations) who get very little income from the rentals and have to assume responsibility of the property without any support. major scam and literally terrible