Laura Warren
GBAbsolutely the worst company I have… Absolutely the worst company I have ever rented from. I have spent 5 months unable to use my master bathroom shower due to a leak. 8 different people have come to look at it and still nothing has been done other than bust tile. There is mold under it and ceiling damage from the leak as well. I cannot get ANYONE to contact me directly and emails go unanswered. Yet my rent still went up regardless. This company I will never rent from again.
Unhappy Tenant
GBTerrible customer service Terrible customer service, can’t get a hold of anyone, my AC was down for 6 days, got repaired and has been down again for 2 days and counting. So many issues with billing, getting repairs done correctly and in timely fashion. No property manager or management to speak with. Only a third party maintenance company, can you ever speak with and even that gets difficult. Our AC was out 10+ days in the summer in Florida, less than a year later dealing with the same incompetent company Darwin, they recently got sold to Pagaya which is just another cover for Darwin, they didn’t even announce that to residents. Do not rent from Darwin Homes or Pagaya, terrible tech company that has no business in residential real estate. Foreign companies should not own property in the United States, they do not value Housing laws or people
Zee Orso Z
GBMissed the home but not the heart Even though we didn’t end up going with this home, LIZZETTE was absolutely phenomenal every step of the way! So accommodating, so patient so sweet throughout the entire process! Answered all of my questions took care of us. The moving process can be very stressful and this particular search for a home has been astronomically frustrating, but LIZZETTE was a light spot in a dark sky. Absolutely a delight! Very, very sad We don’t get to move forward with her, but if there’s any chance in the future, we will absolutely be taking it! Actually dealing with a person, who cares about their client has been an amazing change of pace. Highly recommend
Lex
GBDefinitely the worst company in… Definitely the worst company in Georgia. DO NOT rent from them ever. I’m convinced only 3 people work for this company. I never get to talk to anyone higher up. Renting currently and they only care about money. Communication is terrible as well as service. Darwin please don’t reply with that generic message. Thanks
Anna Eddins
GBOur lease was originally with Home… Our lease was originally with Home River Group and then transferred to Darwin Homes. We rented this house for over 2yrs! In the 2yrs we rented, NO ONE ever came to do any type of maintenance. We moved out and they charged me for painting the inside of the house. NOTHING in my lease said we are responsible for paint. There was no damage, just normal scuffs from renting. Renters beware of this company!