Perfect location This condo was perfect! We could sit on the balcony and watch the waves each morning as we enjoyed our coffee. The location is so central to everything that it’s easy to park the car and just walk. We also loved being on the first floor as we could skip the elevator.

I have multiple rental properties I have multiple rental properties, one of them Condominium in Galveston and managed by Ryson Real Estate Management, They are the worst i ever work with , the most non responsible and careless toward the property, I have contacted them on several occasions regarding the damages on my property , and they refuse to take responsibility for any of them , they charge the their costumers high fe and they don’t do anything to fix any of them “ they do charge the tenant security deposit “ The decide to what ever they like , and not caring or notifying the property owners for any think, and when you call and ask for a explanation they don’t have one , or not even returning you call ! So I urge all you considering working with Ryson Homes , don’t trust this company , you will regret just like some of us . Don’t let them abuse your investments.

Ryson failed to meet our expectations We rented a Galveston beach house in September 2023. We had rented the same house in 2022 through Ryson and had a good experience the first time. This year was not so good. It started when we called them the day before our rental started and asked about early entry, which had been allowed the year before. We were told if the house had been inspected, this would be allowed. We got down to the island and went to the office at 2:30 to ask for the key. Entry is at 4:00 by the terms. We still had to stop at the grocery store and them make the 30 min ride to the house. We were told that for $100 we could get the key early! We went and did our grocery shopping, then returned to pick up the key at 3:30. We arrived at the house to find a maintenance man there trying to repair a large shade in the master BR. He could not repair it, so we had a dark BR with no view for our 5 day rental. Other problems with the house was 1) the microwave did not work, 2) the ice maker did not work, 3) the freezer drawer was broken and would only open slightly, so that we could not place large items into the freezer, and 4) the oven vent was so dirty that when we cooked our first meal and heat started rising from the pots, we had dirty grease dripping down from the exhaust! The house was supposedly inspected, yet we were not informed about any of this. Multiple calls were made to the Ryson office about the issues. Regarding the broken microwave, they said they had placed a mini oven/air fryer in the kitchen -- NOT the same. Can't reheat coffee, etc... Nothing was fixed while we were there. When we were leaving and dropping off the key, we asked to talk to the manager about the issues with the house and lack of response from Ryson. We were told that Rhonda was not in. Once home, we called and spoke to Rhonda about the issues encountered. She was attentive and said she would check with her staff and get back with us. A few days later, we received an email OFFERING US $100 IF WE DID NOT POST ANY NEGATIVE REVIEWS ABOUT OUR STAY!!! She was not interested in seeing that we were satisfied with our experience and the service provided by Ryson, only that we would not offer any negative publicity about the company. We did not take the bribe as we wanted others to know what they can possibly expect.

Excellent customer service and very… Excellent customer service and very satisfied with the rental home at Grace's get away. Love the view from the beach house to the beach, and love that beach is only steps away for my morning walks.

Several people with Ryson are… Several people with Ryson are excellent. Bryan McDonald is the best at keeping me informed. The housekeepers I met were very good. I even use their recommended cleaner now at my home. I do not remember their names, but they come from LaMarque. Chase was helpful when I met him a few weeks ago. Houston is a very good painter. My biggest challenge is that various people do not respond to me or keep me informed. Also, I have asked repeatedly to be contacted via text. Still I receive emails with pertinent information days after an email has been sent. A text to direct me to an email would work, too.