Christella Jones
GBThe unit is nice The unit is nice. Shiny hardwood floors, freshly painted walls, clean unit. Modern kitchen and bath just like the ad stated. The only thing is I’m not sure if you replace screen windows with storm windows for the winter. The reason I’m only giving 4 stars is because the management office personnel on 79th and hermitage is horrible. They all need to take an extensive course in customer service. I really was having regrets in renting from a company that was represented by such a group from the person showing the apartment all the way to the ones I signed the lease with
William Walls
GBPretty good experience with Pangea so far I've rented with Pangea in the past which is why I came back currently and have had no problems with the rental company. I just wish they had more apartments in better areas of Chicago. The application process is quick and smooth. Apartments themselves are nice and up to date. Them being pet friendly is a plus as well. They also don't charge outrageous security deposits like most other places, and due to them being a real estate company with an actual call center, you can always expect to talk to someone during business hours. Overall good experience.
Kiera Cooper
GBKiera My overall experience with Pangea it’s been some bumps in the road but the almost 3 years we have been here it has been great! Maintenance is also great they fix things in a timely manner no more than a day or two wait sometimes even same day which is perfect! My property manager Jay is also the best even in my heated moments he’s been a big help in many ways. My only objective is staff the turn over and them having the proper training because a lot of times we get the run around depending on what the issue is and they’re lack of knowledge of the job overall I give this property I’m with a 10!
Get better
GBRegardless of the area the apartments… Regardless of the area the apartments should be taken better care of. Numerous screws left behind after move in is unacceptable. Risk being that a child could of have eaten it and harmed him or herself. Painting over the tv and/or cable ports in the bedroom is unacceptable. Paint on the floors is also unacceptable. These are things that should be corrected and will allow the individual and/or family paying for the place to hold more pride and be happier with the product being sold.
Cassandra Meade
GBWhen I first moved in the property… When I first moved in the property manager kept up everything he was amazing. Now it's like living in slums. Water damage, caulk on tub falls off, they charge you an outrageous fee any where from $50-$60 and up to replace blinds anything that should be replaced regularly. Took them a year to replace my sink faucet. $20 a key. I have to have my oven pilot light replaced every year around June July. No gate lock to our front court yard makes it easy access to people looking to rob you, if you got away from a domestic violence relationship they can get in to unalive you, easy for kids to be kidnapped if playing in the yard. People bring bugs and rodents. Trash being tossed out windows. Crack heads living in the building shitting in trash cans and dumpsters and around the building. Prostitution going on like $20 hookers selling coochie.