Run as fast as you can! Worst experience EVER!! If you are looking to stay at a filthy house, filled with animal fur, grease, broken furniture, roaches and other bugs, dog poop all over the garden and a really noisy furnace, then this is the please to be!! Not worth the 3 hours waiting line for the checkin at all! Worst spend money ever!!!

Pluses and minuses + Good location + Well stocked kitchen + Spacious + High but reasonable cost compared to others - Less than clean (mostly dusty & cobwebs) - Spiders (one between the bed sheets) - Torn carpet = trip hazard - Furnace cycled on & off every few minutes. A programmable thermostat would easily fix that annoyance. - 4pm check-in, 10am checkout with fee for checking out even one minute late -- so you get 2-3/4 days for the price of 3 days - 15-page agreement (leaving no liability/responsibility for management & owner)

Rude $& Dishonest People who work at Big Bear Vacations Company were rude and dishonest.

I got electrocuted from an exposed wire… I got electrocuted from an exposed wire for the radio/stereo. Both mornings we all woke up to deafening construction noises. The machine noises continued throughout the morning. Wanted to go on vacation to rest and relax but that was not at all the way that it went. Wanted tovplan several trips throughout this winter especially with the coming rain/snow this week but may have to consider looking elsewhere

Unresponsive, filthy and overpriced Unresponsive and the rates are too high. We paid way to much for cleaning and the places was filthy. Visible hair and dirt on the hard furniture. The upstairs bed was like a ROCK. I tried numerous times to email Big Bear vacations and noone ever responded to make it right. I will never book with them again.