Selling old food! I ordered 5 packages of Nature's Variety Instinct Raw Boost Mixers (Rabbit). #1 was my fault. I didn't read the list of ingredients. Thought I was buying freeze-dried bits of raw meat to add to their kibble, when in fact a very large portion of ingredients include seeds and vegetables. #2 is why I'm writing this review. When 5 bags arrived, one package looked different. After confirming all products were in fact the same thing, I checked the Best By dates and it turned out the one odd package was newer packaging dated Oct 2019 while the other 4 were older and dated Apr 2018. So they basically are good for a couple of months. No way my cats can eat those 4 bags in 2 months. I will never purchase here again. This was my first time since I normally order from Chewy. PetSolutions offered a better price on these products but I won't make that mistake again. Exercise caution!

Horrible customer service -

Easy to use cheaper pet food

BUGS IN MY VITA PARROT FOOD I purchased the 25lb bag of Vita Parrot Food which my Conure parrot has been eating for 22 Years. I have NEVER had a bag contain bugs but this bag was INFESTED with little black antlike creatures!! I could not believe my eyes. Now that I'm reading reviews of old food, I have to agree the food/fruit & seed was really old & stale!. After pouring the entire bag into my air tight plastic storage container I noticed the bugs crawling on the walls. So disgusting & a complete waste of money. It was cheaper than the $75 I usually pay but I paid the price using this absolutely miserable company!! Don't ever order from them. I think they are out of business & it should STAY that way.

The person I was advised to speak to … The person I was advised to speak to well over a MONTH ago STILL has not spoken to me. This is in regards to a 10 month old puppy that was sick when I got her. It seems everyone shifts the blame because no one wants to be held accountable. Very poor customer service!!!!. I have spent well over $6,000.00 on vet bills and the owner refuses to acknowledge any wrong doing. I have documentation by three vets that she was ill at birth yet sold knowing this....despicable !!!!!