Debra Rosener
GBEasy to use cheaper pet food
Tomas del rio
GBHorrible customer service -
Margaret D Tifer
GBStop sending COUPONS THAT DON'T WORK!! Orders frm you I get through Amazon.com hve receipts w Coupons stapled 2 them frm ur Co. eithr w %Off or $Off but not 1 time when I hve tried 2 order Direct frm ur Co. has any of Coupons u sent me wrkd!! I contactd ur Co. & was given anothr "Code" 2 entr after my ordr was completed & this CODE DIDN'T WORK!! So I have stopped even trying 2 order direct frm you & whenever poss. check on Amazon & order w them through American Pet simply through frustration & "A littltle bit of upset w you". h Amazon you & not only 2 recurve
E in Va.
GBI ordered fish - ich infested I ordered 20 neon tetra and 6 angelfish from them. Delivery was 2 days. In the neon tetra bag, 4 fish were already dead and the others were pale. In the angelfish bag, 2 of them were already dead, the water was a "mirky" white and the other 4 angels were covered in ich. I quarantined the remaining 4 angels only to have them die off over the next two days. The remaining neons were also quarantined as they also had ich on them. These guys all died off over the next 3 days. None of the fish ever recovered from the ich even with the treatments I was giving them. Petsolutions eventually did refund my money, but to sell someone such poor quality and unhealthy fish is very very poor business, not to mention bad for the fish. I will not purchase livestock from these folks again.
Dana Charles Harris
GBDO NOT ORDER FROM PET SOLUTIONS ! ! I placed three orders from pet solutions. All three were for saltwater fish. The first order was for a yellow breasted wrasse, it was dead on arrival. The second order was for a Choate leopard dress, and ornate leopard wrasse and a replacement for the dead yellow breasted wrasse. On the day the order was supposed to ship I received an email that the order was canceled. I called to find out why and was told the Choat Wrasse was still available but the other two weren't. When I asked why they didn't just ship the Choate grass I really didn't get an answer. I was told my $300 would be refunded in a day or two since it was a pending transaction. As of today it has been six days and still no credit. During that conversation I asked if the Choate wrasse was still available and was told it was. like a fool I ordered two so I would be sure to get at least one I thought. I called to verify several times as a matter fact, I called the morning it was to ship. I was told they would ship today. A little while ago they canceled my order again! Once again I called to inquire as to why my order was canceled again and was told the Choate wrasse were out of stock. I really believe since I was standing up for myself the previous order that my Choate wrasse were shipped to someone else over me. When I was speaking to customer service a little while ago the girl told me she didn't understand why they kept doing this to me. I now have $600 tied up with pet solutions and nothing to show for it. I am beyond upset and if I don't have my money in the next day or two I'm filing a complaint . I just checked the website and the choked grass is still showing available! What a bunch of idiots.