ExpertChat

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2.25
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

5.00%

1

65.00%
About ExpertChat

ExpertChat is a math-solving and learning platform. It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.

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Vutshila
ZA

IT IS A SCAM! I have been trying to cancel the subscription to no avail. What do you mean you have 24/7 support? I have been waiting and it is taking forever. Do not waste your money. It is a scam and it is not helpful.

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Andrey
GB

Likely fraud I agree with the majority of the reviews. This looks like a classic fraud designed to mislead people (teenagers?) with their aggressive T&Cs. They do not respond to cancellation requests and charge your bank account through recurring payments. What you need to do is to cancel your bank card immediately and report the transaction to your bank. In my case it was reversed in one day. Finally, to make life of these scammers less pleasant, use the UK and EU GDPR legislation. You have the right to submit an access request (SAR) for all the info they have on you (through their "support team" email), and you have the right to be forgotten (ie for your data to be erased). Just a short and simple email with these requests should suffice. If they don't respond and comply within a certain period of time, they are in breach of GDPR legislation and can be seriously fined. Just google it if you need more details. Good luck

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Ying Zhou
AU

I paid $0.99 AUD tonight I paid $0.99 AUD tonight, but it charged me $1.49 AUD. And it said: “Thank you for subscribing to our service ExpertChat. Excited to have you on board. Please find brief details of your order below. The date of activation: 2023-07-05 Activation transaction amount: $0.99 The billing period: 30-days You will be automatically charged $74 every 30-days until you cancel it. Your subscription may be canceled any time via support.” Then, I got charged again for $105.42 AUD. Should charge me $74.00 every 30 days? No happy with the service.

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Ahmad faisal
AE

I was speaking with Dexter stone I was speaking with Dexter stone He is truly human He seeks to serve people and understands their situations This is a person I am truly grateful to

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Samantha Gallant
CA

SCAM I did the free trial twice. The second time the answers I recieved were not all correct, I sent an email to cancel and heard nothing. Then I get charged $99 dollars, so I reached out and was denied a refund but they happily cancelled my subscription. When I asked how long my account would be active I was told just over 30 days!! 99$ a month that is insane! EDIT: what a condescending reply, not surprised because that's how each representative I spoke with was as well, as I've stated I reached out to cancel during my trial, so because no one bothered to reply in time that's my fault? In order to cancel you have to send a request to the support team so you are at their mercy. Perhaps add a cancel subscription button where you can do it yourself? Then people wouldn't feel unfairly charged.

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