ExpertChat

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2.25
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

5.00%

1

65.00%
About ExpertChat

ExpertChat is a math-solving and learning platform. It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.

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Andrey
GB

Likely fraud I agree with the majority of the reviews. This looks like a classic fraud designed to mislead people (teenagers?) with their aggressive T&Cs. They do not respond to cancellation requests and charge your bank account through recurring payments. What you need to do is to cancel your bank card immediately and report the transaction to your bank. In my case it was reversed in one day. Finally, to make life of these scammers less pleasant, use the UK and EU GDPR legislation. You have the right to submit an access request (SAR) for all the info they have on you (through their "support team" email), and you have the right to be forgotten (ie for your data to be erased). Just a short and simple email with these requests should suffice. If they don't respond and comply within a certain period of time, they are in breach of GDPR legislation and can be seriously fined. Just google it if you need more details. Good luck

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Krisi
BG

Request for cancelation of subscription Hello! I just sent an e-mail for cancelation of my subscription for ExpertChat, but I received an e-mail notification that my request wasn't sent.I don't think this is OK.

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Luis Cabadas Gonzalez
GB

The customer service was on point The customer service was on point even when the company marketing strategies were off the charts. Thank you for that

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Vera Khalil
AU

ABSOLUTE SCAM DO NOT FALL FOR THIS These People charge you $1.00 USD for 3 days and say you can cancel their subscription. The next day after 'starting my subscription' they attempted to take $117 AUD from me. They claim to send an email of the terms and conditions and that you can cancel the subscription at any moment. That is a complete lie. You can not cancel the subscription or even submit an inquiry. They also claim that the email they 'sent out' explains that they charge 24 hours after the 'free trial' which is also a lie as I never received anything and they do not state any terms and conditions at all. They never even answered the question I posted there. They just steal from you. My bank has also confirmed that they are scammers. If you just started a subscription, remove all the money from the card that you gave them access to and cancel the card immediately!

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jay ho
KR

They are complete frauds They are complete frauds. Despite not using their service, they charged me over $300 for three months. They did not provide any information about the subscription fee every month. I will proceed with a lawsuit along with a complaint through the EU anti fraud office. If anyone wants to join me in the lawsuit, please send me an email. As a lawyer, I will definitely sue this company within March and get refund. And they're still lying in the comments. I've never been informed of any costs in advance. Will definitely punish these scammers located in Cyprus.

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