Vera Khalil
AUABSOLUTE SCAM DO NOT FALL FOR THIS These People charge you $1.00 USD for 3 days and say you can cancel their subscription. The next day after 'starting my subscription' they attempted to take $117 AUD from me. They claim to send an email of the terms and conditions and that you can cancel the subscription at any moment. That is a complete lie. You can not cancel the subscription or even submit an inquiry. They also claim that the email they 'sent out' explains that they charge 24 hours after the 'free trial' which is also a lie as I never received anything and they do not state any terms and conditions at all. They never even answered the question I posted there. They just steal from you. My bank has also confirmed that they are scammers. If you just started a subscription, remove all the money from the card that you gave them access to and cancel the card immediately!
Erika Rae
GBThis company is a total scam This company is a total scam. Great premise of an idea, looks like you just have to buy credits to use their service, pay as you go, but then hidden on their website, when you click to pay your $1.99 are "terms" where they charge you $74 if you don't cancel your "3 day trial" within 24 hours. However, you don't see these terms until you email them to ask why they charged you, and then the support lets you know that they didn't charge you and there's no subscription to your email and they don't know what you're talking about and then the head scammer gets on and says they aren't refunding you and didn't you see the fine print and terms and conditions and says they emailed you the information even though they didn't send anything and they don't even have anything connected to my email. Super friggin scammy.
Samantha Gallant
CASCAM I did the free trial twice. The second time the answers I recieved were not all correct, I sent an email to cancel and heard nothing. Then I get charged $99 dollars, so I reached out and was denied a refund but they happily cancelled my subscription. When I asked how long my account would be active I was told just over 30 days!! 99$ a month that is insane! EDIT: what a condescending reply, not surprised because that's how each representative I spoke with was as well, as I've stated I reached out to cancel during my trial, so because no one bothered to reply in time that's my fault? In order to cancel you have to send a request to the support team so you are at their mercy. Perhaps add a cancel subscription button where you can do it yourself? Then people wouldn't feel unfairly charged.
Madame Chacha
FRAttention ⚠️ !!! Attention ⚠️ !!!! Scam !!!!!!!!!! Dont put your crédit card number !!!!!
Ying Zhou
AUI paid $0.99 AUD tonight I paid $0.99 AUD tonight, but it charged me $1.49 AUD. And it said: “Thank you for subscribing to our service ExpertChat. Excited to have you on board. Please find brief details of your order below. The date of activation: 2023-07-05 Activation transaction amount: $0.99 The billing period: 30-days You will be automatically charged $74 every 30-days until you cancel it. Your subscription may be canceled any time via support.” Then, I got charged again for $105.42 AUD. Should charge me $74.00 every 30 days? No happy with the service.