Global Test Supply

312 Raleigh Street, Suite 9, 28412, Wilmington, United States
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4.10
Based on 20 Reviews

5

70.00%

4

5.00%

3

5.00%

2

5.00%

1

15.00%
About Global Test Supply

Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.

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Nelson C.
GB

Global Test Supply has been a critical materials supplier for us. Global Test Supply has been our source for vials which are essential to our business. They have provided excellent service in both times of tight supply and in times of plenty. Their service and responsiveness has been excellent in all our dealings with them. We are happy to regard them as a critical supplier.

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Mark
GB

Easy to navigate site with a good selection The site is easy to navigate with good, clear photos of measurement tools. In my case I needed a new pair of digital Mitutoyos. Global Test Supply had the best price and shipping was free in my case. The checkout process was easy to get through as well. As a bonus I got mine in 2 days as we are both located in North Carolina. This was my first purchase here, but won't be my last if I need any similar products. Can recommend to anyone that is need of precision measuring tools. Thank you.

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Bigmotter
GB

First experience not good! First experience not good. I chose to put a tool into my cart and proceed to check out. While doing so a banner popped up and said my purchase qualified for a $5.00 dollar special discounjt. When I finalized check out it then told me I didn't qualify after I proceeded to finish checking out! Not a pleasant experience. I left the site without the tool. Several weeks later I went back and ordered the tool anyway because I needed it. Everything else was OK. Fast ship, on time delivery and it was the right tool delivered!

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Enzo Angelicchio
GB

Machinist calculator nightmare (solved) I ordered a machinist calculator to finish one of my job. After 5 days I received an email saying that the calculator was out of stock and therefore I had to wait until April 3 in order for them to receive the calculator from their supplier. I asked to cancel the order due to the urgency to finish my job and they asked me why would I need a refund. Basically I gave them the ok to wait until April 3 and yesterday April 2 I called them and the person over the phone said that the calculator arrived so it will be shipped today April 3. I opened a claim with paypal because first on the invoice the description of the item was totally incorrect and listed as a tripod stand and second because they lied to me and didn't receive any email with shipping confirmation. At this point this is not a company that I can deal with and I would suggest anyone to stay away if you need your tools for professional use. 4/8/24 update After waiting for this long I am happy to say that I received my famous calculator. I will definitely change my review into a more of a positive outcome and invite Global Test Supply to be more precise. We all deserve a chance to do better. I definitely appreciated that words reflected facts after all and so thank you very much.

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kjr
GB

Shipped wrong part, but resolved UPDATE - After this review, Global Test Supply contacted me and I was shipped the correct part. I was shipped the wrong items (two $20 sets of pliers instead of the $111 ones I ordered) and have contacted customer service 3 times now for a return authorization. The first reply said my email would be forwarded to the returns dept, second reply said they would forward it again, and my third request (10/11/23) was ignored.

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