They will not pay the shareable wellness visits they promise There is nothing Christian about this company. We chose them specifically because we were entitled to a shareable annual wellness visit. We were members in good standing for 6 months, including for 3 months after our pediatric appointments. Then my husband got a job with health insurance benefits so we gave them one month notice and left. They are refusing to pay for the wellness visits, claiming they're approved but current members get priority, which is indefinite. So our monthly share paid for other members' bills but we got nothing out of it. We essentially donated $3,000. And now our bills got sent to collections because it's been 11 months. They don't make good on their word and obviously they are not in good financial standing since they don't have the money to pay. Had a much better experience with Samaritan Ministries.

Too bad there is no zero-rating option Too bad there is no zero-rating option. My wife got brain cancer early 2023. Now multiple surgeries later and $150,000 in bills outstanding and not being paid by Solidarity, we spend our days worrying about her life AND the bills. Meanwhile if you don't keep paying they drop paying outstanding bills. We had an opportunity to get real insurance but was convinced Solidarity would cover it. PLUS we got approval by them to get one surgery in Mexico, then spent $60,0000 out of pocket doing that, and it appears the savings we used will not get reimbursed as promised. So, we go a triple whammy depending on this pyramid scheme. Stay away. Soooo misleading.

Catholic in advertisement only. We were active members from November of 2018-May 31, 2023. In that time we’ve been sent to collections THREE TIMES and now nearing our FOURTH time starting next week for dates of service December 2022-March 2023–yes for claims submitted more than a year ago. And my medical providers have all been incredibly patient while waiting for Solidarity to process claims before finally sending to collections. Average “processing” time for claims on our bills has been around 8-12 months. Processed does NOT mean PAID! PAID claims take closer to the 18-24 month time frame and that is after much hounding through the share stream, phone calls, 3-way phone calls between provider and Solidarity. What a nightmare. The latest infraction is dealing with balance bills. Typically their third party service agreement with AMPS deals with balance bills, but last week I was told that a new policy exists that prevents AMPS from getting involved with the provider for balance bills under a certain dollar amount. (Which the solidarity rep Kelly, had no idea about, but AMPS knew it) The policy instructs AMPS to send all balance bills under a certain amount, back to Solidarity for re-review. Mind you, an EOS has already been generated at that point, the member responsibility paid. In that claims review, another EOS was generated and found that I now owe the full amount instead of the “fair” amount? So which is it? The medical charge was first considered overpriced, but then now is deemed fair and reasonable? I asked the rep what I should do about the discrepancy and lack of knowledge of this new policy and she said with total disrespect, “I guess you pay the full amount” Ugh. I could go on and on and on. It should also be known that we are a “healthy” family and have rarely used solidarity for illness. Primarily used for well-child visits and the birth of 2 babies since being members. This company is Catholic in name only. Absolutely a disgrace how they treat their members both active and inactive. Their responses to the reason for delay basically places the blame on the member for not submitting something correctly. Way to pass the buck! I’ve always had the provider bill DIRECTLY as requested. So no, it’s not a matter of member error. They claim now, that active members have first priority—which means our bills will never be shared into despite the fact that I was told ours would still be shared into because of the WELL-KNOWN backlog of claims— BUT we finally left BECAUSE our bills weren’t being shared into for YEARS some were over 2 years old at one point and this is while we were ACTIVE members. I’m so sick of dealing with collections for WELL-CHILD VISITS! Ridiculous. In theory, these share companies are wonderful, but in reality, they are a nightmare.

I chose not to become a member I chose not to become a member. Your document was not clear about preexisting conditions. I paid the application fee, only to find that there were some preexisting conditions that were never covered. I would recommend that you make this more clear since my application fee was not reimbursed .

The true meaning of a Christian HealthShare Ministry I’m very proud to be a member of Solidarity HealthShare. Just the other day, I was notified that I shared into a bill for a family battling a severe illness that cost them $100k. It was fully paid and I helped in that. This is the true meaning of Christian Healthshare. Thank you Solidarity!