Excellent cooperation and end product Working with Carlie was wonderful. She validated all of my concerns regarding my item's authenticity. When she sent me her official written statements, I asked her to include more details because I wanted zero chance of Mercari saying there wasn't enough evidence of inauthenticity. She very kindly agreed to add all details which we had discussed and sent them to me as soon as she could. I'm so grateful for this company's help in getting back my money after being sold three fakes. The company's rates are affordable and there's a relatively quick turnaround time. That being said, I think it would help to be more transparent about the write-up. We discussed multiple tells that my items were fake over email, but only a few were included in each report. Though she quickly redid each document, I was confused why they were omitted until she explained that usually one or two examples suffice for companies receiving these documents. Perhaps this should be communicated beforehand so the customer knows what to expect. One other minor issue was that I was told the revised documentz would be ready within the hour after our communication, only to end up waiting two or three hours to receive the documents. Honestly, it's not a huge deal because I'm sure Carlie was inundated with work and was doing her best, but I would have been totally fine being told something would be ready in six, 12, or 24 hours rather than one. Those two points of improvement are minor, truly. The service was fantastic, Carlie was so friendly and professional, and when I expressed a sense of urgency, she totally worked with me! I'm so grateful. Thanks a bunch!

Quick and easy Quick and easy. I got my request in on a Wednesday so there was no charge to look at the LV purse I was going to purchase. Response time was great. I'd definitely recommend My Poupette for any authentications needed.

Amazing and Professional Service MyPoupette was both professional and friendly. I needed their help on an ebay case of counterfeit items, and it was hard to find a jeweler that would take the case. I worked with Kelly from their authentication team, and she did an amazing job accommodating my specific case needs. They handled it quickly, doing the appropriate research and writing a very detailed explanation in the case letter. Once I had the documentation from MyPoupette, I won the ebay case the next day.

I use them for anything I want to… I use them for anything I want to verify and am so happy with the service, price and professionalism. Thank you!!!

Golden Goose Fake Sneakers Purchased a pair Of Golden Goose sneakers on eBay. When they arrived there was something off about them but I wasn't quite sure what it was Seller was a long time seller, with over 400 positive feedbacks and guaranteed authenticity. When I contacted the seller questioning their authenticity she was offended and said she doesn't sell fakes and that she personally purchased them at a GG Boutique. Nonetheless I had them authenticated by My Poupette. Turned out they were fake. MP explained in great detail why they were deemed fake and were available to confirm their findings with eBay if necessary. Seller refused to give me a refund. I opened a case. As soon as I mentioned My poupette to eBay they decided in my favor and gave me a full refund. That's how reputable My Poupette is. I highly recommend. 100% satisfied.