Mrs. White
GBCarlie-Carlie-Carlie (Part2) Carlie-Carlie-Carlie (Part2) Again - the BEST customer service EVER ... THANK YOU for going above and beyond again with my authentication on my LV Pegase 55 ... So very thankful for your knowledge and expertise on Louis Vuitton “preloved” pieces ... I can now put my mind to rest knowing I got the real deal !!! THANK YOU
Kimberly M
GBI used my poupette a decade ago to… I used my poupette a decade ago to authenticate a Gucci bag and most recently, a balenciaga. I find the team to be friendly, knowledgeable, and responsive throughout the process. The pricing is fair as well
S Cab
GBTop notch service Top notch service, timely responses, simple photo submission process. I will continue to use MyPoupette again and again. I’ve been lucky enough to to work with Carlie a few times and she is always pleasant and professional. Thank you!
Jane Hickford
GBMy Poupette Superb, Fast Authentication Service An eBay purchase arrived late, seller not particularly helpful. As soon as I took the LV bag out of the packaging (a Boots store bag!!) I knew that the bag was not the real thing. I own 10+ authentic Vuitton bags so I knew something wasn't right. Seller denied knowledge stating the bag was bought from a third party. I took detailed photos and, after paying the requisite amount, got the thumbs down for the bag via email, within a few hours. I like the fact that My Poupette provide an explanation of their decision, detailing the specific issues that led to their confirmation it was a fake. And, My Poupette are widely recognised as an authority on authenticity. Once received, I got an immediate refund from eBay, no quibbling. Thanks Guys! and Girls!
Flo
GBAmazing, Thorough & Detailed Amazing, thorough and honestly got my money back when the Tom Ford perfume I bought was a fake. Worth the authenticity check… although the scent and notes were definitely off. This company knows its stuff and I will definitely be coming back if I need more merchandise authenticated. Thank you!